At Big Wishes, we strive to provide excellent products and services to our valued customers. We understand that circumstances may arise where you need to cancel an order or request a refund. This Cancellation & Refund Policy outlines the guidelines and procedures for cancellations and refunds.
Order Cancellations: If you wish to cancel an order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request. However, please note that order cancellations are subject to certain conditions, including the type of product or service purchased and the stage of processing or delivery.
Refund Eligibility: To be eligible for a refund, you must meet the following criteria:
- The product or service is within the refundable category as specified in our terms and conditions.
- You have provided valid proof of purchase, such as an order number or invoice.
- The request for a refund is made within the specified timeframe, typically within 2 days from the date of purchase.
Refund Process: Once your refund request is received and approved, we will initiate the refund process. The refund will be processed using the original method of payment unless otherwise agreed upon. Please note that it may take some time for the refund to reflect in your account, depending on your payment provider.
We encourage you to thoroughly review our terms and conditions for more detailed information regarding cancellations and refunds.
If you have any questions or require further assistance, please don’t hesitate to reach out to our customer support team. We are here to help you.
Big Wishes reserves the right to modify or update this Cancellation & Refund Policy at any time without prior notice. Please refer to the latest version available on our website for the most up-to-date information.
Note: At Big Wishes, We are offering free images to download and we don’t ask for payment for it. At this moment we don’t have a cancellation and refund policy.